*No problem! We have a 6 hour cancellation policy. That means you can cancel up to 6 hours before the class start time and the class will be credited back to your account for future use.
*All classes must be cancelled online. Login to MindBody, go to My Info, click My Schedule and then click Cancel next to the class time.
*For guests enrolled in ‘Monthly Unlimited’ and 'First Month Unlimited' all no shows and late cancels will incur a $15 fee
*For guests enrolled in the 2x or 3x per week package, all no shows and late cancels will be deducted from remaining classes as if you were there.
*All sales are final. Classes are non-refundable, exchangeable or transferable.
*Please plan to arrive 5 minutes before the start of your scheduled class. If you are late, your spot may be given to a standby student and you may be charged for a late cancel. If no one claims your spot you’re welcome to join us up to five minutes after your scheduled class time. After that, please reschedule.
*For safety purposes, we ask that all new students arrive 10 minutes before the start of class for a proper instructor introduction and Megaformer orientation. If you have never tried PLNK before and are unable to make it to class at least 5 minutes early you will not be permitted to enter the class. Thank you in advance for understanding!
*Arriving on time is best practice to prepare for class. Please note that the front door is locked upon the start of class for a variety of times throughout the week. If you are late and the studio is locked you will not be permitted to join. Please plan accordingly.
*If a class you would like to take is full, we highly recommend putting yourself on the waitlist. In order to do so, you must have a class credit in your account. If a spot opens up, you will be notified by email, text, or phone depending on the preference set in your profile. To receive these alerts your MindBody profile must be set to accept notifications and reminders. You can remove yourself from the waitlist up to 6 hours before the class starts- please do so if you no longer plan on joining the class. Please note, that all classes have a 6 hour cancellation notice, so if you are added to a class from the waitlist last minute be aware that the 6 hour cancellation still applies. If you are added to a class from the waitlist and fail to remove yourself in time, you will lose the class credit.
*Sticky socks must be worn at all times on the Megaformer. No glass bottles or open containers of any kind will be permitted in the studio. Please keep cell phones on silent and in your bags - not on the machine. All personal belongings (i.e. shoes, jackets, bags, etc) should be kept off studio floors and secured in lockers.